Shipping policy
Last Updated: August 28, 2026
This Shipping Policy applies to physical products purchased from Above all through our online store.
U.S. Shipping Only
Above all currently ships orders only within the United States.
We do not currently offer international shipping.
Availability of shipping to a particular U.S. address may depend on the product, destination, carrier availability, and any transportation restrictions applicable to the order.
Delivery Time
Our standard estimated delivery timeframe is:
4–8 business days
Business days are Monday through Friday and generally exclude federal holidays.
The 4–8 business day timeframe is an estimate. Circumstances outside our reasonable control, including severe weather, carrier disruptions, holidays, transportation interruptions, or unusually high shipping volumes, may occasionally cause delays.
Order Processing
After an order is successfully submitted, it must be reviewed and prepared for shipment.
Customers will receive an order confirmation using the contact information provided during checkout.
If we require additional information to process an order, we may contact the customer before shipment.
Shipping Charges
Applicable shipping charges, if any, are displayed during checkout before the customer completes payment.
Shipping costs may vary depending on the products ordered, destination, package dimensions, weight, and available shipping method.
Order Tracking
When tracking is available for your shipment, tracking information will be provided after the order has been dispatched.
Please allow reasonable time for the shipping carrier's tracking system to register or update a newly issued tracking number.
Shipping Address Responsibility
Customers are responsible for entering a complete and accurate delivery address at checkout.
Please carefully verify:
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Recipient name
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Street address
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Apartment, suite, or unit number
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City
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State
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ZIP code
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Contact information
If you discover an address error after placing an order, contact support@abovecycling.us as quickly as possible.
We cannot guarantee that an address can be modified once an order has been processed or transferred to the shipping carrier.
Delivery Delays
Although we aim for delivery within 4–8 business days, occasional carrier delays can occur.
Possible causes include severe weather, transportation interruptions, peak holiday periods, incorrect addresses, carrier network problems, or other circumstances beyond our direct control.
If your shipment is significantly delayed, please contact us with your order number so we can review the available tracking information.
Packages Marked as Delivered
If tracking shows your package as delivered but you cannot locate it, please:
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Check around the delivery location.
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Ask other household members or authorized recipients.
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Check with neighbors or building management when appropriate.
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Review any delivery photograph or carrier notification available.
If the package still cannot be located, contact us at support@abovecycling.us so we can help review the shipment information.
Damaged Packages
Please inspect your order after delivery.
If your order arrives materially damaged during transportation, contact us promptly and provide your order number along with clear photographs of:
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The damaged product
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The shipping box or packaging
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The shipping label
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Any visible transportation damage
Please retain the original packaging while the issue is being reviewed.
Incorrect or Missing Items
If you receive the wrong product or an item is missing from your shipment, contact us promptly at support@abovecycling.us.
Include your order number and details of the item that is incorrect or missing.
Refused or Undeliverable Orders
Orders may be returned to us when a shipping address is incomplete or incorrect, the carrier cannot complete delivery, or the recipient refuses the shipment.
Any reshipment or refund will be handled according to the circumstances of the order and our applicable store policies.
Additional shipping charges may apply when an order must be shipped again because an incorrect or incomplete address was supplied by the customer.
Returns
Above all offers a 14-day return period for eligible products.
Return eligibility, conditions, exclusions, return-shipping responsibilities, and refund procedures are governed by our separate Return & Refund Policy.
Please contact us before sending a return.
Contact Us About Shipping
For questions about shipping, delivery, tracking, or an existing order:
Above all
Operated by ABOVE ALL PAINTING 09 CORP
6035 NW 39th St
6035 NW 39 STREET
Virginia Gardens, FL 33166
United States
Email: support@abovecycling.us
Phone: (305) 989-9127